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Event Series Event Series: Currie Service Profitability

Currie Service Profitability

July 22 - July 23

Currie Service Profitability (Scheduled)

$2,500.00

Learn the best practices for service managers in the industrial equipment industry to achieve The Currie Service Model for maximum profitability in the service department. In this program attendees learn financial modeling for maximum profitability, expense control, leadership skills, hiring, revenue generation, aftermarket, and more.

This seminar is two days long and will be held in Worcester MA. Attendees can fly directly into Worcester Regional Airport. Worcester is also conveniently located approximately 45 miles from Boston’s Logan International Airport.

For attendees of the July 22-23 seminar who are planning to attend our Currie Distribution Model on July 24-25, you may also contact Currie Management for a special pricing discount at maria@curriemanagement.com

Agenda

  • Overview of a Successful Distributor
  • Currie Financial Model, and Currie forecasting and staffing tools
  • Service Department Best Practices
  • Generating service revenue
  • Recovery billing
  • Increasing gross profit
  • Expense control and recovery
  • Technician productivity
  • Staffing ratios
  • Department structure
  • Scripting for employees
  • Service Department case studies
  • Management and leadership skills development
  • Customer service
  • Communication skills

Details

Start:
July 22
End:
July 23
Series:
Event Category:

Currie Service Profitability (Scheduled)

$2,500.00

Learn the best practices for service managers in the industrial equipment industry to achieve The Currie Service Model for maximum profitability in the service department. In this program attendees learn financial modeling for maximum profitability, expense control, leadership skills, hiring, revenue generation, aftermarket, and more.

This seminar is two days long and will be held in Worcester MA. Attendees can fly directly into Worcester Regional Airport. Worcester is also conveniently located approximately 45 miles from Boston’s Logan International Airport.

For attendees of the July 22-23 seminar who are planning to attend our Currie Distribution Model on July 24-25, you may also contact Currie Management for a special pricing discount at maria@curriemanagement.com

Agenda

  • Overview of a Successful Distributor
  • Currie Financial Model, and Currie forecasting and staffing tools
  • Service Department Best Practices
  • Generating service revenue
  • Recovery billing
  • Increasing gross profit
  • Expense control and recovery
  • Technician productivity
  • Staffing ratios
  • Department structure
  • Scripting for employees
  • Service Department case studies
  • Management and leadership skills development
  • Customer service
  • Communication skills

Details

Start:
October 1
End:
October 2
Series:
Event Category: