As promised, here’s the second piece of the two-part article that Bob wrote about Service Department metrics and profitability.
For a complete immersion into the best practices of service department management, according to The Currie Model, we recommend attending our two-day seminar, Achieving Service Profitability in an Equipment Dealership on November 7-8, 2016. Registration is open for this program, which will be held at The Currie Training Center, here in Massachusetts.
Feel free to call or email Robin Currie, Director of The Currie Training Center if you have any questions!