Two upcoming programs and one free webinar!

The Currie Training Center is pleased to be offering two unique programs:


Building Effective Leadership and Management Skills—two days of essential skills to build self-awareness, emotional intelligence, and other critical leadership skills.  January 25-26, 2018.

Download the seminar agenda by clicking here:

Building Effective Leadership and Management Skills Seminar Agenda

Are you leading a team toward model performance?  Are you new to the industry, or to your company, and want to develop some additional skills to work with the culture?  Are you a rising manager or part of a succession plan?  If you answered ‘yes” to any of these questions, then register today for this program!

Join me for a free live webinar (approximately 20-30 minutes long) to provide an overview of the program plus offer Q & A.  The webinar is Tuesday, January16th at 1:00 PM EST.  Register, free of charge, for the webinar by clicking here:

Building Effective Leadership and Management Skills free webinar


Leadership with Intention and Purpose—very similar to Building Effective Leadership and Management Skills, but with a rising up toward the spiritual.  This is an unusual program which combines the practical and the pragmatic skills with the creative and the intuitive arenas.  You will become a visionary architect for your life, your department, and your world.    The learning within these two days will transform you into an inspirational leader with clarity and purpose  Please note this class is not religious:  all of the subjects are secular theories and philosophies, and they are powerful and timeless.  March 22-23, 2018.

Leadership with Intention and Purpose Seminar Agenda

A full schedule of events is available here:  Currie Training Center Schedule of Events.  Call us at 508-752-9229 if you have any questions.  We hope to see you here in Massachusetts!

News and updates from The Currie Training Center!

Here’s a list of our upcoming offerings.

**PLEASE NOTE**  There are currently only four spaces left in Leadership Development 2018.  All additional registrations will be added to the wait list, and those participants will begin on a different day (still in February).  Please register using the form on the Schedule of Events page and we will let you know what your status is as soon as we receive your registration.

Additional information for each program is available by visiting the Schedule of Events page.  Additionally, you will see some links for YouTube.  These videos are recordings of live webinars that you may have missed.  Visit our channel for videos about Leadership Development, Service Department Profitability, and Benchmarking and the Currie Financial Model.  There’s also a different type of video that you can watch–a 40 minute overview of global slavery and the state of human trafficking here in the U.S.  Watch the video and learn about what the Currie Team is working on in order to make this world safer for all.  Please don’t hesitate to call 508-752-9229 if you have any questions!

Building Effective Leadership Skills (Perfect for all rising managers!)

January 25-26, 2018


Parts Department Profitability

February 1-2, 2018


Leadership Development 2018 – One Year Program

Workshop #1 of 4

February 12-13, 2018


Benchmarking and The Currie Financial Model

February 22-23, 2018


Service Department Profitability

March 1-2, 2018


Overview of a Successful Equipment Distributor, with Bob Currie

March 12-13, 2018


Lead Like Jesus (pilot program), Robin Currie

March 15-16, 2018


Leadership with Intent and Purpose, Robin Currie

March 22-23, 2018



For more events or to purchase tickets you may visit the following link:

Quarterly Article Recommendation and Review, by Robin Currie

Did you miss the 2017 Currie Best Practices Summit?  Not to worry – this quarter’s Currie Article Recommendation is a piece which captures the spirit of Currie’s “learning organization” theme as we move forward into 2018.  In a comprehensive analysis, Mark Smith presents a central theory of Chris Argyris, and the prolific work on learning which Argyris was so dedicated to.  Smith’s article:  Smith, M. K. (2001, 2013). ‘Chris Argyris: theories of action, double-loop learning and organizational learning’, the encyclopedia of informal education, can be found on the infed website at [Retrieved: December 18, 2017].  In anticipation of clients’ requests for my version of “The Cliff Notes”, here is my review and summary, plus a few of my own viewpoints.  Thank you, and happy reading!

First are the theories.  In this piece, we learn that Argyris is all about “mental models”.  The theories, and mental models, are employed in order to execute necessary activities and attitudes, which are critical to participating and contributing to a “learning organization”.  These are but a few of the dozens of valuable ideas that Argyris contributed to the business, academic, and leadership worlds.

One of Chris Argyris’ profound principles is called theories of action.   His discovery reveals what he, and his colleague Donald Schon, call mental maps. The notion is that our mental maps define our natural responses to a given set of circumstances.  Mental maps, unique to everyone, drive behaviours.

According to the developers of theories of action, mental maps dictate actions, and oftentimes the actions are performed without conscious awareness.  As stated earlier, they are natural reactions, and can also be described as tendencies.  Further, the theory also suggests that one’s natural response in a given situation, is not always aligned with one’s stated beliefs.  This theory makes for an interesting dilemma, as it smacks of the “do as I say, not as I do” mentality.  Thus, mental maps are considered to be drivers of behaviours and responses that may very well be in opposition to consciously held convictions.  This indicates that self-awareness is an important, albeit missing, factor in many response/react processes.  Self-awareness is the first, critical step toward self-mastery.  Argyris’ discovery of mental maps describes automatic responses, somewhat lacking in cognizance.

Chris Argyris defined theories of action by creating two categories:  theory in use, and espoused theory.  As mentioned above, theory in use represents the natural behaviour or response.  Espoused theory represents what the reacting person actually believes, or actually knows is a correct response.  These ideas of “mental maps”, theory in use, and espoused theory bring to mind a couple of other important models.

In the Currie Leadership Development Program, participants learn about their personality type according to the Myers-Briggs Type Indicator.  This method helps to provide clarity to someone who is interested in identifying (and developing) their preferred style through an analysis of a psychological profile.  Let us now couple this concept with Situational Leadership theories, which assist managers and executives in identifying their natural response to a hypothetical situation.  By identifying their natural response, leaders can learn to adjust, and can then adapt a more appropriate response consistent with the circumstances of their actual situation.  MBTI, and Situational Leadership, are two models that are all about self-awareness, and the journey toward making conscious, and intentional, decisions for a specific set of circumstances.

This article continues with two models of “loop” learning—single-loop learning, and double-loop learning.  These systems are discoveries which depict what happens when theory in use creates an undesirable outcome.  Along with the principles of single-loop and double-loop learning, the author breaks down the theories further, and present two models, representative of Argyris’ work.  All of this information can be found in Smith’s article.

Where are we going with all of this theory?  Organizational learning.  That’s the name of the game this year, and the theme for Currie Management Consultants, Inc.’s 2017 Best Practices Summit in Dallas, Texas.  As mentioned in Bob Currie’s remarks:  “Now, here, you see, it takes all the running you can do, to keep in the same place.”  This is a quote from the brilliant work of Lewis Carroll, Through the Looking-Glass.  Distribution continues to change, technology marches forward at an alarming rate, and we find ourselves running faster just to keep up.  We are working harder, and working longer.  Thus, the way to not only survive, but to thrive, is to become a learning organization of the highest caliber.  All of the tools and resources are here at our fingertips, at our disposal.  What is required of us is determination, commitment, vision, and endurance.   There is no other option.


More stream of consciousness ideas from the Currie Think Tank…

The ripple effect is a concept which is less quantitative.  The smallest shift can create that first movement, and can create momentum to learn, to understand, and to change.

Immense power lies in the observation of the theories at work, and of the right brain stimulation which Argyris’ ideas create, whether intentionally or not.  Student comments (including those of Peter Senge) and other descriptions create a picture of Argyris as a visionary who taught people how to make connections through deeper thinking.

Albert Einstein, inspired creativity, the methodology of the discovery of benzene ring structure, the esoteric genius of Carl Jung:  these elements stray from the (somewhat) pragmatic business theories of Argyris, and deliver us into a unique dimensional platform.  Studied independently, these ideas and others, present to us vast opportunities to enter into deeper levels of the drivers of organizational success.  Today, more than ever, it’s all about talent.  And, as any good team leader knows, talent needs visionary leadership; rigorous development; dedicated coaching; and a shared commitment to success.  So Argyris, at least to me, is less about strategy, and more about the quest for understanding and clarity surrounding the factors which propel people forward in their journeys.  Argyris now becomes the persona of a skilled and patient guru, guiding us to the critical practice, and mastery of, discernment.

Questions?  Comments?  Feedback?  We want to hear from you!  Call us at 508-752-9229.

Robin’s 2017 Client Reading List

Here’s my latest reading list!  Most of these books (and two articles) were referenced at The Currie Best Practices Summit last month in Dallas.  if you missed the Summit, be on the lookout for next year’s conference announcement.  Details will be posted early next year at

Click Here to Download The Currie Best Practice Summit Reading List

You’re invited to next week’s free webinars!

Announcing two webinars next week from

Currie Management Consultants, Inc.

You won’t want to miss them!


Everything you need to know about Currie’s

Leadership Development 2018

Join me for a free, live webinar on Tuesday, December 19th at 1:00 PM EST.  I will be providing an overview of the program plus the following details:

  • Structure of the Program.
  • Operational Topics for each meeting.
  • Essential Skills Topics for each meeting.
  • Commitments from the participants.
  • Events and Conference Calls between meetings.
  • Live Q & A for any additional questions.

This webinar will be recorded and will be available to watch as a free replay on the Currie Training Center’s YouTube channel.  If you miss the live version, you can still watch and submit your questions by email!  Register for the Leadership Development 2018 Webinar here!



Additional Webinar offering!

Global Slavery – an overview


This is also a free, live webinar on Wednesday, December 20th.  Robin Currie will show you what you need to know about human trafficking, slavery in our supply chain, and more.  We are all citizens of the same Earth, and hopefully we all share the same vision of a world without exploitation.

  • Learn the basic facts about this world crisis.
  • Clear the misinformation!
  • Discover what part we all play.
  • Be part of the solution.

The Global Slavery Webinar Series is part of the Currie Team’s ongoing commitment to a better world.  This webinar will also be offered as a free replay on our channel. Register for the Global Slavery – an overview Webinar here!

Find everything you need at The Currie Training Center website.  Our homepage has all of the information you need to register for Leadership Development 2018.  All other seminars and programs are available on our Schedule of Events page!  Call us at 508-752-9229 if you have any questions.

Important dates and updates for 2018 Programs and Seminars at Currie!

Leadership Development 2018 begins on February 12, 2018.  There are still openings in this Program but please register as soon as possible.  Scroll down on the Currie Training Center homepage to see all of the details! In the event that the program becomes full, we are planning a second offering, which will begin February 8-9. 2018.  All registrants who end up on the waiting list will be transferred to the February 8-9 session.

Register here for Leadership Development 2018!

Parts Department Profitability is scheduled for February 1-2, 2018.  Register here!

The following 2018 Programs are also now available for registration:

Overview of a Successful Equipment Distributor, with Bob Currie.  March 12-13, 2018

Benchmarking and The Currie Financial Model, with Robin Currie.  February 22-23, 2018

Building Effective Management and Leadership Skills.  January 25-26, 2018

Service Department Profitability.  March 1-2, 2018

Lead Like Jesus (pilot program), with Robin Currie.  March 15-16, 2018

Leadership with Intent and Purpose, with Robin Currie.  March 22-23, 2018

Learn more about these programs and seminars, download agendas, and watch the free webinars!  All is available at The Currie Training Center website.  Click on the Schedule of Events and explore our offerings!

COMING SOON!  As an additional offering, The Currie Training Center will be offering free, one-hour training sessions about modern day slavery (human trafficking), and will include specifics for various industries in the U.S. and globally.  Find out how slavery affects you, as a consumer, as a business owner, and as a citizen.  Learn how you and your company can play a part in creating solutions for a better world.  This is part of our ongoing commitment to serving the community and doing our part to make the world a better place.  Watch our newsletters and website so you won’t miss these updates!

The Currie Best Practices Summit

Here’s the Latest and the Greatest:  click here to download your Currie Best Practices Summit Brochure and Agenda!  If you haven’t registered yet,  visit and click on the registration link on the top of the page!

Who’s New?

  • Does your company have some new people on board?

  • How about your management team: is it time for additional development?

  • And who are those talented people, who are poised for greatness, at your organization? What to do?

We love to work with your shining stars and future leaders here at The Currie Training Center.  Visit our Schedule of Events page and see what’s coming up!  Currently our two featured programs are:

  1. Achieving Service Department Profitability, Offered on November 9-10, 2017. Learn all about The Currie Model (free webinar available here) and collaborate with us on Best Practices for your organization’s Service Department.  Click here to register.  Click here for the Service Profitability Seminar Agenda.  Also, check out our free Service Department Profitability Webinar here!


  1. Leadership Development 2018, Workshop #1 (of 4) is on February 12-13, 2018. This is a heavy duty one-year program, not for the faint of heart.  Join the ranks of over 150 leaders who have successfully completed this course.  Click here for the Leadership Development 2018 BrochureClick here to register for Leadership Development 2018.

Please visit our conference website to learn more or to register for the Currie 2017 Best Practices Summit in Dallas Texas.  The Summit is less than two weeks away so don’t delay!

Tell us how we can help your organization, and tell us how we can help your people, grow!  Call Currie Management Consultants, Inc. at 508-752-9229 or visit us at

Service Department Profitability…don’t miss it!

Register now for next month’s two-day Currie seminar at The Currie Training Center in Worcester, Massachusetts.  Here’s what we’ll cover:

  • Overview of a Successful Equipment Dealer
  • High Performing Executives
  • Service Department Profitability
  • The Currie Financial Model
  • Financial Benchmarks for the Service Department
  • Service Department Case Study Exercise
  • Drivers of Service Department Excellence
  • Leadership and Coaching Skills
  • Marketing the Service Department
  • Situational Leadership
  • Open Forum

This seminar is offered on November 9-10, 2017.  Registration is available at  This is the FINAL offering of this course until next Spring.  Also available, is a free replay of the live webinar, which gives you a sneak peek at the two-day program (click here!).

And don’t forget the upcoming Currie Best Practices Summit in Dallas, Texas.  Information is available at

Please give us a call at 508-752-9229 if you have any questions.

For the latest news from The Currie Training Center, visit our blog at

Special Announcement–Lead Like Jesus

Robin Currie is now certified to facilitate Ken Blanchard’s Lead Like Jesus Leadership Program.  Here’s a quick description of what this is all about:


What makes Lead Like Jesus different?

Our Framework. We believe skills and knowledge can’t replace character and integrity. Leading like Jesus involves the alignment of our Heart, Head, Hands and Habits.

Our Definition. We believe leadership happens anytime we influence the thinking, behavior or development of another. If you have influence, you are a leader.

Our Model. We believe Jesus is the greatest leadership role model of all time. So our leadership philosophy is simple: Follow the Leader.

Find out more at and watch for an upcoming offering of this program at the Currie Training Center!