Currie Management Consultants, Inc. recommends that all clients read the 2012 Global Workforce Study by Towers Watson to learn more about their Engagement Model. What’s the big deal about “engagement”? And why do we, as distributors of industrial equipment, want to know about, and create, engagement?
The bad news:
- Studies show that companies with employees who are not engaged, using the traditional definition, are at higher risk for dips in productivity.
- Employees with low engagement scores are more frequently absent.
- Employee turnover is higher in companies with low employee engagement
- When engagement is low, customer service standards are more likely to decline.
What happens when a company has a high level of engagement?
The good news:
- Engaged employees believe in the company’s goals and objectives, and will work to achieve them.
- Companies with highly engaged employees are more likely to attract high-quality candidates for open positions.
- Employees who are engaged are more willing to go the extra mile for the sake of the company.
Read the 2012 Global Workforce study for comprehensive information about Engagement (and the drivers of engagement), Enablement, and Energy. These items make up the formula for a highly successful workforce, in an age where we cannot afford to be otherwise. Lean is here to stay, along with the critical practice of talent management, and the need for great leadership. The attached article takes us through several important concepts to help us create and sustain the engagement model among all of Currie’s dealer and distributor clients.
An added bonus is a little information about Redefining Retirement. Be sure to take a look at that section.
The article is available on their website at this address: https://towerswatson.com/assets/pdf/2012-Towers-Watson-Global-Workforce-Study.pdf. Feedback is always welcome.
Robin P. Currie