Parts Profitability (On Demand)


The Parts Department is central to all of the functional areas of the business. This segment of your business is all about synergy—the profit contribution that is realized from the Parts Department is critical to the overall success of the dealership. Your parts department results contribute to outstanding dealer absorption through Model Gross Profit and well-controlled expenses. A well-run department boasts a dynamic team, professionally managed inventory levels, benchmark profitability, and more. Parts programs are perfect for all of your parts department personnel and managers, C-Suite team members, Executives and Owners.

Agenda Overview

Day One

  • High-performing executives
  • Employee engagement
  • Overview of a Successful Equipment Dealer
  • Parts Department Profitability
    • Absorption
    • Financial Model
    • Revenue Generation
    • Gross Profit
    • Expense Control
    • Asset Management
  • Case Studies
  • Time Management
  • Action Plans

Day Two

  • Hiring, Onboarding, Retaining
  • Centralizing the Parts Department (Call Center)
  • Customer Experience
  • Situational Leadership
  • Script Brainstorming
  • Open Forum