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Essential Scripting for Dealerships
February 22 @ 11:00 am - 1:30 pm
Essential Scripting for Dealerships (Scheduled)
Writing scripts empowers your team to communicate with clarity, consistency, and respect. Now customers appreciate transparency even more given the current challenges presented by a changing world. Learn the fundamentals of scriptwriting in Currie Management’s new webinar. Attendees will have the option to submit scripts after completing the webinar to receive feedback from our consulting team. The goal is to empower each attendee to complete a full set of well-written scripts that effectively convey your company’s message.
- Tech retention: Explaining your benefits package to technicians
- Discussing manufacturing delays to employees and customers
- How to influence others
- How to use scripts
- Do’s and don'ts of scripting
- The Currie formula for effective script writing
- Review effective script topics based on submitted requested by attendees prior to the program