Achieving Profit Potential in the New Millennium
Currie Management Consultants Service Workbook
This workbook will help you to achieve your performance objectives, no matter what size and makeup your dealership or department.
In today’s marketplace it is often the case that the only differentiating item a dealership has is Service! Your service reputation can make or break a sales deal. Yet, most service training revolves around how to repair and not how to increase service sales, improve customer satisfaction, and put money on the bottom line. Look at your financial statements and if you are not putting 25% or more of service sales to the bottom line we have something for you.
The Service Workbook: Achieving Profit Potential in the New Millennium is written using an easy-to-follow performance model that will drive service sales, customer satisfaction, and profitability for companies around the world. This Workbook will take your service manager, service administrator, or the general manager step by step through the success factors for a service department.
This Workbook at the low cost of $49.95 is a great investment in your profitability. Take advantage of this opportunity to purchase multiple copies – every service department, general manager, aftermarket manager, and controller will need a copy.
Use the form below to order this book:
Currie Management Consultants is also offering convenient two-day seminars which expand on the material in this book. Follow the link for upcoming Service Department Seminar dates.
Manage Equipment Fleets & Achieve Profits
Fleet Workbook Cover
Handling proactive maintenance, at competitive prices, with set guidelines and improving the resale value of equipment is not merely interesting to customers anymore; it is becoming a requirement. Have you reorganized your company to sell your equipment with full/guaranteed maintenance? Are you marketing level billing service plans? Do you know how to organize these projects and monitor their profitability?
You can leverage your scale and efficiency to provide value to your customers. This value can be more than lower prices, and their value recognition can improve your profitability. You should be seeking to:
- Reduce your customers’ overall cost in acquisition, operation and residual value.
- Increase their productivity.
- Consolidate expenses associated with fleet management.
- Consolidate, on-line tracking and reporting.
- Manage vehicle disposal and capture more residual value for them and you.
You need to see each fleet situation as an opportunity to customize your program for managing equipment. You can improve the administration, you can provide timely reports and identify problems, provide operator training, reduce abuse billings and increase equipment up-time. When you take care of fleets, using your expertise in fleet management you will draw customers to you!
The Fleet Management Book: Achieving Profit Potential in the New Millennium is written using an easy to follow performance model that will drive Fleet sales, customer satisfaction and profitability. This book will take your company, sales managers, service manager, service administrator, or the general manager step by step through the success factors for a new fleet approach to business.
This book is now available for the low pre-publication price of $49.95. We are offering the The Fleet Management Book: Achieving Profit Potential in the New Millennium direct to your company. Take advantage of this opportunity to purchase multiple copies — every sales department, service department, general manager, aftermarket manager, and controller will need a copy.
Consider what this book could do for your profits.
If you found how to sell one or two more fleet contracts, which stabilized your revenue stream, improved your service technician’s productivity,expanded the range of products and services that your customer purchased from you; thereby increasing your profitability would that be worth the price of one book?
Isn’t this a good investment, then?
Use the form below to order this book: